shipping

SAME DAY DELIVERY – Klang Valley Only*

Free SAME DAY DELIVERY for a minimum spend of RM250. Orders placed before 10:30AM (Mon-Fri, excl. public holidays) will be delivered on the same day. Orders placed after 10:30AM cut off time will be delivered out within the next *business day. Other T&Cs may apply.

Shipping charges for SAME DAY DELIVERY orders worth below RM250 are as follows: 

The Shipping Methods:

Shipping Method Shipping Fee Delivery Period
SAME DAY Delivery:
Klang Valley Only*

RM25

 Order placed on Mon - Fri (00:00am - 10:30am).
receive in same day.
Order placed on Friday at 10:30am or after; weekend or public holiday will be shipped the next available business day.
Standard Delivery:
West Malaysia		 Free Shipping on order above RM250

RM15 Shipping fees on order below RM250		 3 - 5 business days
Standard Delivery:
East Malaysia
Free Shipping on order above RM250

RM25 Shipping fees on order below RM250		 3 - 7 business days

STANDARD DELIVERY - Period for Reference only.

We strive to deliver your purchased products in shortest time possible. All orders are in process as soon as the transaction is confirmed. All orders will deliver by our dedicated courier service, Monday – Friday, excluding weekend and public holidays.

STANDARD DELIVERY - Process and Lead Time

  1. Delivery will take up to 3-7 business days from date of purchase.
  2. Orders placed on Friday after 3PM and over the weekend will be processed on Monday and will be delivered out on Tuesday by our dedicated courier service, excluding public holidays.
  3. Delivery is not available for addresses with P.O. Boxes.


STANDARD DELIVERY - Order Tracking and Delivery Status

  1. Once your orders have been picked up by our logistic partners, tracking codes would be available and you can then track the delivery status of your local orders via the DOMESTIC (Malaysia):

Standard Delivery: Tracking Methods

Shipping Methods Tracking Methods
West Malaysia:
DHL ecommerce		 Track Here
East Malaysia:
GDex		 Track Here

In rare cases, there may be unexpected service delay such as severe weather, natural disasters, transport accident, unscheduled events, and etc.


Please contact our customer service by online.sales@dermalogica.com.my or phone +6(03)-7809 6623, Monday to Friday (excluding Public Holidays) from 8.00am – 5.00pm for assistance.


SAME DAY DELIVERY – Klang Valley Only*

  • SAME DAY DELIVERY orders placed on weekdays (Mon-Fri) in between 00:00 Midnight - 10:30AM will be processed and shipped within the same day of purchase, depending on the product availability.
  • Orders placed on Friday at 10:30AM or after; weekends and public holidays will be processed and shipped the next available business day.
  • Please note that orders are shipped and delivered on business days only (Monday – Friday), excluding major holidays.
  • In rare cases, there may be unexpected service delay such as severe weather, natural disasters, transport accident, unscheduled events, and etc.

Please contact our customer service by online.sales@dermalogica.com.my or phone +6(03)-7809 6623, Monday to Friday (excluding Public Holidays) from 8.00am – 5.00pm for assistance.

Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.

SAME DAY DELIVERY - Service Coverage Area

KUALA LUMPUR

43200, 43300, 46000, 50000, 50050, 50088, 50100, 50150, 50200, 50250, 50300, 50350, 50400, 50450, 50460, 50470, 50480, 50490, 50500, 50586, 50603, 51000, 51100, 51200, 52000, 52100, 52200, 53000, 53100, 53200, 53300, 54000, 54100, 54200, 55000, 55100, 55200, 55300, 56000, 56100, 57000, 57100, 58000, 58100, 58200, 59000, 59100, 59200, 60000, 68100

PETALING JAYA

40150, 46000, 46050, 46100, 46150, 46200, 46300, 46350, 46400, 46700, 47300, 47301, 47310, 47400, 47410, 47500, 47800, 47810, 47820, 47830, 50603, 52200, 58200, 59200

SUBANG JAYA

40150, 40300, 40400, 47100, 47500, 47600, 47601, 47610, 47620, 47630, 47650

SHAH ALAM

40000, 40100, 40150, 40160, 40170, 40200, 40300, 40400, 40450, 40460, 40470, 40706, 40800, 41000, 41050, 41300, 41460, 42450, 47000, 47200, 47301, 47500, 47600, 47650

PUCHONG

47100, 43399, 46150, 47100, 47110, 47120, 47130, 47140, 47150, 47160, 47170, 47180, 47190, 47510, 58200

BALAKONG

43200, 43300

SUNGAI BULOH

47000, 47830, 48050, 52100, 52200

AMPANG JAYA

53100, 53300, 54100, 54200, 55000, 55100, 55300, 56100, 68000

CYBERJAYA

47100, 47120, 62000, 62200, 62250, 63000, 63100, 63200, 63300

PUTRAJAYA

62000, 62007, 62050, 62100, 62150, 62200, 62250, 62300, 62504, 62505, 62506, 62510, 62512, 62514, 62516, 62517, 62518, 62519, 62520, 62522, 62524, 62526, 62527, 62530, 62532, 62536, 62540, 62542, 62546, 62550, 62551, 62570, 62574, 62576, 62582, 62584, 62590, 62592, 62594, 62596, 62602, 62604, 62605, 62606, 62616, 62618, 62620, 62623, 62624, 62628, 62630, 62632, 62648, 62654, 62662, 62670, 62674, 62675, 62676, 62677, 62686, 62692, 62988

SERI KEMBANGAN

43300, 43400, 47100, 47110, 47120, 62000

SERDANG

43400

CHERAS 9 MILES

43200, 43300, 43207, 56000, 56100

BATU CAVES

68100

BANGI

43600

KAJANG

43000, 43007, 43009, 43558

KLANG

41000, 41100, 41200, 42150, 42450, 40460, 41150, 41250, 41400, 42100


Multiple Addresses Delivery

We are currently only able to deliver to one delivery address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.

Do you ship internationally?

No.