We’ll gladly accept returns or exchanges for any Dermalogica.com.my purchases and will issue a full refund upon receiving your items within 5 days of the RECEIVED date.
Please note that we only accept exchanges of equal or lower value which have been pre-approved by our Customer Service. The refund and exchange might be rejected if the product packaging has been opened or used.
EIG Ecommerce Sdn. Bhd. Lot 11, Jalan Astaka U8/88, Seksyen U8, Bukit Jelutong, 40150 Shah Alam, Selangor
It will take14-21 working days for your refund to be reflected into your bank account from the day your refund was initiated.