FREE Shipping and Charges
Dermalogica Malaysia offers free shipping throughout Malaysia for online purchases worth RM200 or above.
*Our warehouse is currently operating at reduced staff to adhere to Covid-19 Movement Control Order requirements. The delivery schedule may experience inevitable delay due to the external factors beyond our control. It would take 5 - 7 days to ship out after the order made. We seek your kind understanding and patience during this time, and apologise for any inconvenience caused. Thank you.
Shipping charges for orders worth below RM200 are as follows:
The Shipping Methods:
| Shipping Method | Shipping Fee | Delivery Period |
|---|---|---|
| Standard Delivery: West Malaysia | RM15 | 3 - 5 business days |
| Standard Delivery: East Malaysia | RM25 | 3 - 7 business days |
STANDARD DELIVERY - Period for Reference only.
We strive to deliver your purchased products in shortest time possible. All orders are in process as soon as the transaction is confirmed. All orders will deliver by our dedicated courier service, Monday – Friday, excluding weekend and public holidays.
STANDARD DELIVERY - Process and Lead Time
- Delivery will take up to 3-7 business days from date of purchase.
- Orders placed on Friday after 3PM and over the weekend will be processed on Monday and will be delivered out on Tuesday by our dedicated courier service, excluding public holidays.
- Delivery is not available for addresses with P.O. Boxes.
STANDARD DELIVERY - Order Tracking and Delivery Status
- Once your orders have been picked up by our logistic partners, tracking codes would be available and you can then track the delivery status of your local orders via the DOMESTIC (Malaysia) ORDER HERE:
Standard Delivery: Tracking Methods
| Shipping Methods | Tracking Methods |
|---|---|
| West Malaysia: DHL ecommerce | Track Here |
| East Malaysia: GDex | Track Here |
In rare cases, there may be unexpected service delay such as severe weather, natural disasters, transport accident, unscheduled events, and etc.
Please contact our customer service by online.sales@dermalogica.com.my or phone +6(03)-7809 6623, Monday to Friday (excluding Public Holidays) from 9.30am – 5.30pm for assistance.
Multiple Addresses Delivery
We are currently only able to deliver to one delivery address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.
Do you ship internationally?
No.
