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dermalogica rewards
| membership rewards | healthy skin | radiant skin |
|---|---|---|
| amount spent | RM3,000 | RM6,000 |
| multiply | 1.5x | 2.0x |
| exclusive events & preview | Yes | Yes |
| free shipping | Yes | Yes |
“points edited by points import” on 21st Oct 2020?
As a tokenization for being an existing customer, Dermalogica Rewards has credited an amount of points to your account. These points will be valid until 31st Dec 2020 (extended until 31st Jan 2021), and the remaining unspent points will be forfeited on Feb 2021.The unclaimed discount code from the points will be expired on 31st Jan 2021. We appreciate your continued support as we work toward improving your shopping experience. The unclaimed discount code from the points will be expired on 31st Jan 2021.
what is dermalogica rewards?
Dermalogica Rewards is a loyalty program designed to reward our most loyal customers. The program allows you to earn points and redeem them for a wide variety of rewards, including full-size products and exclusive gifts.
who is eligible to join?
Dermalogica reward is open to all Malaysian residents.
what does it cost?
Good news, enrollment is completely free!
how do I enroll?
You can join us by create an account in our official website
how do I earn points?
There are lots of ways to earn points with Dermalogica Rewards. Aside from product purchase, you can also earn points by writing product reviews, referring friends and interacting with us on social media. Don’t forget, you can earn 250 points just by signing up today!
is there a limit to the number of points I can earn?
Yes, there are certain limitations on the number of points you can earn per day, month, per quarter or per year. See below for more details.
| activities | limit | no. of points |
|---|---|---|
| create an account/social login | once | 250 points |
| subscribe to newsletter | once | 250 points |
| refer a friend - made a purchase | no limits | 5000 points (effective from 5/4/2021-31/5/2021 only) |
| leave a review (text) or (photo) | no limits and with moderator's approval | 50 - 250 points |
| place order | no limits | RM1 = 1 points |
| new launch product | no limits | 3x points or rewards |
why do I not see all of my points?
When you first earn points for certain activities, they will initially appear as pending. They only become available as redeemable points after the specified pending period has passed. You will notify by an email once the points has been credited to your account.
| activities | pending period |
|---|---|
| create an account/social login | immediately |
| subscribe to newsletter | immediately |
| refer a friends - made a purchase | when your friend made a purchase |
| leave a review (text) or (photo) | when the review approved by moderator |
| place order | order status updated to PAID |
do my points expire?
Yes, Dermalogica Rewards points validity duration of 12 months.
flexible discount (max RM30) validity duration
once the loyalty points has been converted to discount code and you have to redeem it within the 14 days. The discount code will be expired and disabled after the 14 days without any redemption.
how can I view my point balance?
To view your balance and program activity, login to your account at www.dermalogica.com.my and click on the "Rewards" tab. Once logged in, click on the "Activity" tab. There you will find a detailed list of all program activity and the points you have accrued.
can I transfer or combine my points to another account?
Not at this time, Your points are not transferable or combine with another account in the website.
can I cancel my points that have been redeemed?
Points that have been previously redeemed cannot be cancelled and are non-refundable.
how do I redeem points?
To redeem points online, login to your account at www.dermalogica.com.my and click on the "Rewards" tab. There you will find a list of all the rewards available for you to redeem. Click on the "Redeem" button below to redeem and follow the detailed instructions.
what is the minimum and maximum redemption required?
You may redeem your points as soon as you accumulate a minimum of 500 points = RM2; and maximum 7,500 points = RM30 per order.
what can I redeem?
You may redeem points at the checkout or selected products only.
am I able to use points at checkout?
Yes, you may redeem your points as soon as you accumulate a minimum of 500 points. Expired points cannot be carried forward nor be exchangeable for cash or product.
can I link or combine the same membership program and apply to the dermalogica authorized centers?
Unfortunately, the on dermalogica rewards program is not application to the dermalogica authorized centers. You will need to create another account for offline.
is there a place where I can report a problem or make a suggestion?
Please email all questions and inquiries to hotline@dermalogica.com.my
